Executive Leadership
Meet Eric
Since 2008, Eric O. Swanson Jr. has served as CEO of DOC. Under his leadership, DOC has consistently evolved to meet the demands of the changing service industry while continually providing its customer's service excellence. DOC's success in the midst of change has happened because of Eric's belief in a simple but powerful business philosophy: achieving the vision starts with the alignment of DOC's service excellence with its customers' needs.
Eric is the proud parent of four children, Kaleigh, Maggie, Oscar, and Charlie. He deeply loves his family and looks for opportunities to bless others by paying it forward. Eric is a US Marine Corps veteran and is active in various charities through DOC's Blood, Sweat, and Tears initiative.
Favorite Part of the Job
“My favorite part of the job is knowing that I am making an impact. I have a strong passion to help others and that is a big motivator for the work we do here at DOC and I'm proud to work at a place where community comes first.”
Meet Courtney
Courtney’s experience includes over 15 years of Operation Management and Financial experience in both the Manufacturing and Service Industries. It is her dedication to sound accounting practices that ensures accurate financial reporting that are key to our previous and continued success.
Meet Leah Marie
Leah ensures all teams work in tandem for the daily execution of service excellence in every facet of our operational initiatives. Her leadership and command of operations, reporting and technology ensures DOC’s success in our Field Operations , Service Center, Call Centers and Triage Teams.
Meet Amanda
Amanda’s experience includes recruiting and maintaining only the best talent for DOC. Through intense background checks, interviews, and strict hiring processes, her team attracts qualified talent for DOC’s success.
Meet Micah
Micah is responsible for maintaining all network infrastructure and ensuring data is captured efficiently and accurately. Micah is a key component in bridging DOC software and reporting integration. Micah’s experience keeps DOC reporting up to date with industry innovations.
Senior Leadership
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Adam Abbott
Director of Regional Field Service
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Shawna Barsoum
Controller
![](https://staging.docservices.com/storage/people/scott-bingham-6425b72577297.jpg)
Scott Bingham
Vice President of Field Operations
![](https://staging.docservices.com/storage/people/robby-campbell-6425b8fd35e6c.jpg)
Robby Campbell
Director of Operations - HVAC
![](https://staging.docservices.com/storage/people/jasoncordell-outfit1.jpg)
Jason Cordell
Vice President of HVACR Division
![](https://staging.docservices.com/storage/people/kelly-goins-6425b91e4d763.jpg)
Kelly Goins
Director of Finance
![](https://staging.docservices.com/storage/people/stephanie-hawkins.jpg)
Stephanie Hawkins
Director of Service
![](https://staging.docservices.com/storage/people/jorge-hernandez-6429d61b2efc3.jpg)
Jorge Hernandez
Director of Client Services
![](https://staging.docservices.com/storage/people/david-jenkins-6425b988e5cea.jpg)
David Jenkins
Director of Parts and Purchasing
![](https://staging.docservices.com/storage/people/andrew-mcdonald-outfit1-6425b6ec4b599.jpg)
Andrew McDonald
Vice President of Sales
![](https://staging.docservices.com/storage/people/joe-medeiros-6429d6709fbce.jpg)
Joseph Medeiros
Director of Regional Field Service
![](https://staging.docservices.com/storage/people/male-comingsoon-6429ffd43b9fb.jpg)
Michael Riccioli
Director of Client Services
![](https://staging.docservices.com/storage/people/male-comingsoon-6429ffc8aa5c8.jpg)
Jim Sills
Director of Technical Services
![](https://staging.docservices.com/storage/people/ritchie-talbert-6429fe1d4f360.jpg)
Thomas Talbert
Senior Manager of Inventory Control
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Brian Teasley
Director of Human Resources
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Erin Williams
Director of Client Services
![](https://staging.docservices.com/storage/people/bobby-woodring-6425b746f194a.jpg)
Robert Woodring
Director of Technical Solutions
![](https://staging.docservices.com/storage/people/joe-yount-6429d77bdb4b5.jpg)
Joseph Eugene Yount
Director of Technical Services
Internal Management
![](https://staging.docservices.com/storage/people/val-bahai-6424943b62850.jpg)
Val Bahai
Manager of Human Resources - Specialist
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Jennifer Buckner
Manager of Accounts Receivable
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Sierra Burris
Manager of Recruiting
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Grace Cameron
Manager of Human Resources - Specialist
![](https://staging.docservices.com/storage/people/male-comingsoon-642a002d3edcc.jpg)
Michael Carney
Manager of Training
![](https://staging.docservices.com/storage/people/emily-casterline-2.jpg)
Emily Casterline
Manager of Service Operations
![](https://staging.docservices.com/storage/people/shaquala-cunningham.jpg)
Shaquala Cunningham
Manager of Service Operations
![](https://staging.docservices.com/storage/people/female-comingsoon-642a003b1c5bc.jpg)
Janet Cutini
Manager of Human Resources
![](https://staging.docservices.com/storage/people/tara-dixon.jpg)
Tara Dixon
Manager of Payroll
![](https://staging.docservices.com/storage/people/prudence-gee.jpg)
Prudence Gee
Manager of Call Center
![](https://staging.docservices.com/storage/people/deborah-henson.jpg)
Deborah Henson
Manager of Accounts
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Samantha Hicks
Manager of Accounts
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Charice Littlejohn
Manager of After-Hours Service
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Dawny Madden
Manager of Payables & Vendor Relations
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Crystal McAlister
Manager of Parts & Purchasing
![](https://staging.docservices.com/storage/people/male-comingsoon-642a0058ee2e6.jpg)
Ken Micol
Manager of Equipment Support
![](https://staging.docservices.com/storage/people/zach-nagel-642494511ff92.jpg)
Zach Nagel
Manager of Accounts
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Brittney Elaine Newton
Manager of Inventory
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Kristen Ockenfels
Manager of Accounts
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Christian Patrick
Manager of Warehouse Operations
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Janette Rapp
Manager of Call Center
![](https://staging.docservices.com/storage/people/jennifer-simpson.jpg)
Jennifer Simpson
Manager ofAccounts - HVACR
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Olivia Taylor
Manager of Accounts
Field Management
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JD Benson
Manager of District Service
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Nathan Bruun
Manager of District Service
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Cristian Castaneda
Manager of District Service
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Anthony Gonzaga
Manager of District Service
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Bryon Gray
Manager of District Service
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John Higgins
Manager of District Service
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Ernest Holbrook
Manager of HVACR District Service
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Robert Kocialkowski
Manager of HVACR District Service
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Cory Ray Larson
Manager of District Service
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Terry Long
Manager of District Service
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Austin Marsh
Manager of District Service
![](https://staging.docservices.com/storage/people/billy-martin-6429fb9094796.jpg)
Billy Martin
Manager of HVACR District Service
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Tucker McCormack
Manager of District Service
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Matthew Montgomery
Manager of District Service
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Robert Parsons
Manager of District Service
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Jesse Plock
Manager of District Service
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Luke South
Manager of District Service
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Ron Spain
Manager of District Service
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Steven Still
Manager of District Service
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David Velvin
Manager of District Service
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Todd Zuzak
Manager of District Service
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