By Equipment
Success Starts with Our Relationship Building
DOC Services has 30+ years experience servicing equipment and supporting partner assets. Still, we don’t ever underestimate the importance of the human connection. Our people are industry aware and solution focused with a real passion for positioning each customer account for success. We’re not just technicians; DOC’s people take an active role in meeting your objectives.
Getting to Know All
About You + Your Assets
DOC Services provides industry-leading account management focused on ensuring all client standards are met. We’ll also provide and review metric data to determine the root of partner challenges and provide suggestions for solutions.
Get to know your dedicated DOC Services account manager and enjoy immediate access to specialized, knowledgeable support.
We integrate our internal platform to client systems to ensure fast and accurate data gathering for asset management and analytics reporting.
Our dedicated internal team can expedite service when needed and provide real-time updates until service completion.
DOC’s long-standing relationships with local, national, and international manufacturers insures deep equipment knowledge and can cut warranty repair costs.
Be A Name, Not Just An Account Number
Customized account relationships are at the core of everything DOC Services does.
DOC’s account teams not only manage programs from an internal and external perspective, but also ensure you’re comfortable with the level of service we provide. DOC provides the data behind the repairs to identify current trends, review current challenges, and suggest fresh solutions to propel our partners forward.
